Terms & Conditions


All rentals subject to terms of hire on the Rental Agreement. Rates are subject to change without notice.

Each day is based on a 24 hour period. Late return charges, 2 hours free thereafter a full day's hire applies. No unauthorised extension.

THE HIRE OF A VEHICLE IS ONLY AVAILABLE TO A PERSON WHO HAS HELD A FULL DRIVING LICENCE FOR A MINIMUM PERIOD OF 3 YEARS.

  • PRICE - includes unlimited kilometres (subject to area of use & term of rental), comprehensive insurance & GST 15%.
  • INSURANCE - An insurance excess of NZ$2500.00  (conditions apply) on all hires. This must be covered by leaving a credit card imprint or other acceptable method. All accidents, damages or losses will be deducted from the above excess, including tyre, windscreen and under-body damage. This will be discussed with the customer first before any charges are made.
  • PREMIUM PROTECTION INSURANCE - $17.00 per day. This reduces the hirers liability for damage.  Auto Rentals Direct strongly recommends Premium Protection Insurance to our customers to minimise excess exposure allowing you to travel with full peace of mind. The minimum drivers age for Premium Insurance is 25 years of age.
  • LICENCE - any full licence recognised by the MOT, International Drivers Licence or an Overseas Drivers Licence. If the licence is not written in English it has to be interpreted into English before it is accepted.   Drivers under 21 years of age must of held a full licence for 3 years.
  • PERSONS WHO MAY DRIVE THE RENTAL VEHICLE - The vehicle may be driven during the term of hire only to persons named on the Rental Agreement and only if they hold a current full drivers licence.
  • PETROL - vehicles supplied with a full tank of petrol and refilled at the hirer's expense. Premium 95/98 to be put in all vehicles.
  • VEHICLE EXAMPLES - are for guidance only. Auto Rentals Direct Ltd reserves the right to substitute similar models.
  • RATES - all rates quoted are Auckland to Auckland. One way rentals negotiable, and only by prior arrangement.
  • PICK UP & DELIVERY - available from the Airport, or selected Hotels or Motels or within the central Auckland area.  Prior notification of these pickup requirements minimises delays in this regard. Extra charge for pickups or drop-offs outside normal hours.
  • UNLIMITED KILOMETRES - available on all rentals over four days.  For rentals of three days or less, daily rate plus kilometre charge applies. 
  • PAYMENT - full payment is required on collection of the rental vehicle. Payment may be made by Eftpos, Visa, Mastercard, American Express, Diners and Cash.
  • NO SMOKING OR PETS  in all vehicles.  Strict cleaning charges apply.
  • ALL ACCIDENTS MUST BE REPORTED AS SOON AS PRACTICAL BUT WITHIN A MAXIMUM OF 12 HOURS.

All rentals are subject to the Terms and Agreements on the Rental Agreement.

Auto Rentals Direct, Howick, Auckland car rental specialists for all your car hire needs.

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Testimonials

Thanks for being so flexible and for providing such a good service as always.

Rod - UK

Thanks for the hassle free car hire.

Stephanie - Australia

The service at Auto Rentals Direct was outstanding, friendly and so convenient.

Rod & Arlene - NZ

Thank you very much for your outstanding service, you really went that extra mile.

George - USA